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Forum Discussion
ORBI RBR50 suddenly no longer works
I was able to get onto the internet on the night of Friday December 6, 2019. When I tried to get onto the internet the following morning Saturday December 7, 2019, my computer showed no internet acce...
What firmware is your orbi on?
What are the lights/leds on it doing?
You also wouldn't be the first person that COX has told "its not our modem" when it actually is. Have you hardwired into the modem to see if it works?
What modem is it?
Other than rebooting, what have you done to try to fix the issue?
Have you tried factory resetting the orbi and reinstalling? You can reset it by pushing and holding reset for 7-10 seconds while fully powered on. The lights should blink/change when you've held reset long enough.
Here's the actual support site for the RBR50