Orbi RBR50 V2.6.1.40 - Missing Devices

Has a factory reset and setup from scratch been performed since last FW update? 

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Mrpopup wrote:

The somewhat persistent 'missing devices issue' is now more prevalent / worse on software version 2.6.1.40.

It appears that devices connected via Ethernet (to either the router or satellites) are always shown, all wireless devices connected to the router are shown, but only a random selection of wireless devices connected to satellites are displayed.

 

Non-displayed devices appear to work correctly and are correctly assigned their 'reserved' IP address (if applicable).

 

My set up is:

1. Router - Ethernet connected RBR50 running 2.6.1.40
2. Satellite 1 - WiFi connected RBS50 running  2.6.1.40
3. Satellite 2 - Ethernet connected RBS20 running 2.6.1.38

(Note: this is a non-USA setup)

 

Reboots of any Router and/or Satellite makes no difference and the issue is worse on this version of software than the prior 2.5.2.4.

Reboots of the missing devices also make no difference.

 

Of course this issue manifests via both the Web/Browser and iPhone app interfaces.

 

Surely this longstanding problem can be resolved as it is a serious detractor from what is essentially a good product.

 

Thank you.

 

 

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