NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
hamiltdl
Nov 19, 2017Aspirant
ORBI RBR50 w/ 1 Sat Constant Connection Lost
Model: ORBI RBR50 w/ 1 sat Firmware: V2.0.0.74 OS: Win10, Android Mode: Router Seems to be the same old story every where in this community. My Orbi constantly loses connection. This interfer...
- Nov 19, 2017
Yes,I also have done many factory resets and nothing has helped. I've also had my cable company's line checked once at their expense and once at my expense (more money wasted). There are no issue on their side so, after having experiences these constant drops repeatedly for about a year (got my orbi when it was released), if I can't resolve it this time then I'll have to ditch NETGEAR FOREVER and fork out more money for a better, more reliable product. Researching new products now to find one that works...a better mesh router!
datsquazz
Nov 22, 2017Initiate
I solved my issue by "upgrading" to the 1.11.0.20 firmware
I don't know about any features the new versions have that I would use so I'm sticking with this firmware for the forseeable future
https://kb.netgear.com/000038846/RBR50-RBS50-Firmware-Version-1-11-0-20
I updated the router, then the satellite, and had to sync the satellite again after
Also, the satellite wasn't letting me log into it, saying I was inputting the wrong password, so I had to factory reset the satellite and sync it again before updating it
I had to disable automatic updating so it wouldn't go back to 2.whatever
https://community.netgear.com/t5/Orbi/Firmware-V1-12-0-18-Discussion/m-p/1323973#M10304
Note: I also had to set orbi_auto_upg=0
- hamiltdlNov 23, 2017Aspirant
Thanks...I'll give it a try after the holiday!!! Cheers!