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Forum Discussion
Sojad33
Aug 26, 2020Aspirant
ORBI RBR50 wanlan conflict and 401 error
Michigan resident with Spectrum internet service and getting wanlan conflict and 401 error. Called spectrum numerous times and talked about bridging and all the other options provided and they say tha...
- Aug 27, 2020
Not sure what you are referring to when you say wanlan conflict?
However here is the definition of 401 error code:
The 401 Unauthorized Error is an HTTP response status code indicating that the request sent by the client (YOU) could not be authenticated.
A 401 Unauthorized Error indicates that the requested resource (THEM) is restricted and requires authentication (PASSWORD or certificate), but the client failed to provide any such authentication.
Does this happen on all websites? And you have or do not have internet access?
Can you plug a PC or laptop directly into the Spectrum modem and see if you have internet access? Apologies if I asked these questions already, too lazy to read back through thread.
Mstrbig
Aug 26, 2020Master
Sojad33 wrote:
Michigan resident with Spectrum internet service and getting wanlan conflict and 401 error. Called spectrum numerous times and talked about bridging and all the other options provided and they say that the modem does not have bridging. Losing my mind trying to work from home and kids start virtual school next week ... Any thoughts?
Is this a new install?
How is your Orbi connected to the Spectrum router?
Or did you bypass the Spectrum router and connect directly to the Spectrum modem?
- Sojad33Aug 26, 2020AspirantWe are connected directly to the Spectrum modem ... Bypassed... Want to point out that a Spectrum tech connected the Orbi and said we did not need their router.
- MstrbigAug 26, 2020Master
Sojad33 wrote:
We are connected directly to the Spectrum modem ... Bypassed... Want to point out that a Spectrum tech connected the Orbi and said we did not need their router.The tech is correct. But was it working while the tech was there and then developed this error later?
Reboot the Spectrum modem and see if it corrects the error. If not reboot the Orbi system.
If that fails, you may have to reset the Orbi and reinstall.
- Sojad33Aug 26, 2020AspirantI rebooted the ORBI and the Modem without luck... So then I reinstalled the ORBI... Now the modem has a signal and the ORBI is online, but the same error is present