Home installation: One Orbi router RBR50 connected to 3 Orbi satellites RBS50.

Router firmware is at this moment V2.5.1.8. I had trouble updating through the app and had to use the webbrowser.

MAIN PROBLEM: Losing connection randomly and very often.

OTHER PROBLEMS:

-No new firmware available on app or webbrowser, yet there is on the netgear website...

-Internet connection status on the app vs the webbrowser aren't the same : "Offline" =/= "GOOD"...

Ever since installation 2(?) years ago we have hade trouble with losing connection ad random. Most of the time it would solve itself after a few sec/min, but other times I rebooted through the app or pulled the plug out of the router and waited a bit with inserting it again. Any of those would fix the problem, for a while.

There are times we lose connection more often than others. For a year or so it went alright.

I think the problems re-occured because of the new firmware update that needed to happen. But since we did the update to V2.5.1.8 we have had the "Offline" status atleast once a day. Reading on the forum about the Connection Status of the router and re-newing the lease fixes the problem instantly that is what I have been doing for the past few weeks.

However, this can't be normal, can it?

What can I do to fix this problem permanently?

I did notice there is a new update online, yet on my webbrowser and through the app it says my router is up to date.

Another "off-"thing is the fact that when we lose connection, the app clearly states "Internet: Offline", yet when I go to the webbrowser (to renew that lease) it always says "Internet connection: GOOD".

Forum Discussion

ORBI RBR50 wifi issue