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Forum Discussion
Orbi RBR50 WiFi works BUT has no Internet
Recently, the Orbi stopped connecting to the Internet. A factory reset has been done on the RBR50 and it continues to broadcast WiFi. My laptop can connect to that WiFi, but there is no Internet wi...
What FW is currently loaded?
What is the model# of the ISP modem the NG router is connected too?
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Please let me be clear. This is not any special setup. It was bought in January this year and installed in late February to a DSL router.
Essentially, the basic instructions were followed, setting up the RBK50 router & satellite with no real difficulties. At the time, the 2.1 firmware was questionable, so the 2.0.x.x was reloaded and there were no issues at all.
A guest network was added.
It has worked without issue til recently. Other than attempting a factory reset, there have been no adjustments. Auto-update has been on the entire time.
I do not want to get into changing from the factory settings, since it set up easily and has worked well until recently. Please, there should not be a reason to change any advanced settings, right?
Is it possible to update the firmware without an internet connection with the Orbi network?
bardiferously wrote:
Is it possible to update the firmware without an internet connection with the Orbi network?
Most routers allow you to download the firmware and then to upload it from a local file.
There is a manual for the Orbi WiFi System somewhere at the end of this link:
>>>> Orbi RBK50 | WiFi System | NETGEAR Support <<<<
Check the section Manually Update Firmware.
If your ISP modem has a built in router already, then you should look into one of the suggestions mestioned about modem combos. These can cause problems with the Orbi system running in router mode. Having two routers on the same line can be problematic.
bardiferously wrote:
Please let me be clear. This is not any special setup. It was bought in January this year and installed in late February to a DSL router.
Essentially, the basic instructions were followed, setting up the RBK50 router & satellite with no real difficulties. At the time, the 2.1 firmware was questionable, so the 2.0.x.x was reloaded and there were no issues at all.
A guest network was added.
It has worked without issue til recently. Other than attempting a factory reset, there have been no adjustments. Auto-update has been on the entire time.
I do not want to get into changing from the factory settings, since it set up easily and has worked well until recently. Please, there should not be a reason to change any advanced settings, right?
Is it possible to update the firmware without an internet connection with the Orbi network?
Good point.
The original merssage talked of a DSL router. That should have been a clue to me.
There is no such thing as a DSL router. There are DSL modems, and DSL modem/routers.
So, as FURRYe38 says, we need to know what the modem is here. It can complicate things greatly.
