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Forum Discussion
orbi RBR50 will not connect to the internet despite workin Ethernet cable being attached
Hi, I am very frustrated with my Orbi router as I have not yet been able to connect it to the internet. I have tried the Ethernet cable direct to my PC and also to my Nighthawk router and yet the Or...
Since no one seems to have a suggestion yet, I have to ask, "the ethernet cable is connected from the modem to the yellow (WAN) jack on the Orbi, correct? And, you have powered off both the ONT and the Orbi. Powered the ONT up, waited a minute, and then powered up the Orbi?
How are you doing the setup? (computer wired to Orbi with ethernet, or over WiFi?)
I’m interested in any help with this too. My Orbi RBR50 is having the same issues- I get to the app where it’s trying to connect to the satellite then nothing tries to connect FOREVER if I let it. Have done factory resets also. All I did was move to a new house and have a different internet provider
What Firmware version is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?Have you powered OFF the ISP modem/ONT for 30 seconds then back on and let it sync? While thats happening factory reset the RBR by pressing the reset button in back for 15 seconds then release. Walk thru the setup wizard with a wired PC connected to the RBR and open a web browser to orbilogin.com or 192.168.1.1
JessicaK wrote:I’m interested in any help with this too. My Orbi RBR50 is having the same issues- I get to the app where it’s trying to connect to the satellite then nothing tries to connect FOREVER if I let it. Have done factory resets also. All I did was move to a new house and have a different internet provider
