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Djshuh's avatar
Djshuh
Aspirant
Sep 02, 2020
Solved

Orbi RBR50 Will Not Factory Reset

Hi, So I have a problem with my Orbi RBR50!  Factory Reset doesn't work. I try to press the reset button 10 seconds also 30 seconds but without change, Power LED  also green color, not orange. In RB...
  • Mstrbig's avatar
    Mstrbig
    Sep 02, 2020
    Djshuh wrote:

    I did all these actions. Power LED color green but same my RBR50 doesn't work. No internet connection no WiFi also I can't connect in my device.After you factory reset, did you load the app and re-configure the RBR50? It needs to be reinstalled after reset.

     

Djshuh's avatar
Djshuh
Aspirant
Sep 02, 2020

I did all these actions. Power LED color green but same my RBR50 doesn't work. No internet connection no WiFi also I can't connect in my device.

Mstrbig's avatar
Mstrbig
Master
Sep 02, 2020
Djshuh wrote:

I did all these actions. Power LED color green but same my RBR50 doesn't work. No internet connection no WiFi also I can't connect in my device.After you factory reset, did you load the app and re-configure the RBR50? It needs to be reinstalled after reset.

 

  • Djshuh's avatar
    Djshuh
    Aspirant
    Sep 02, 2020

    Thanks for the advice!

  • Djshuh's avatar
    Djshuh
    Aspirant
    Sep 02, 2020

    The problem is that mint I can't do a factory reset!  The factory reset process fails. Power LED changes color only when I turn off and hold the reset button.