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Forum Discussion
truprecht
Aug 12, 2019Guide
Orbi RBR50 will not work with new Spectrum modem
We have had an Orbi RBR50/RBS50 working with a Spectrum modem/router for 2 years. We've recently had some problems with internet connectivity going down intermittently. We called Spectrum, who dec...
- Aug 13, 2019
OK, it's fixed. Connected to Modem. Followed the "new setup" instructions in the app, and it booted up fine. I swear I did that no fewer than 3 times yesterday, but today it's working. Thanks for the repsonses.
CrimpOn
Aug 12, 2019Guru - Experienced User
I agree with FURRYe38 . As long as you use ONLY the "modem" from Spectrum, there is no "Double NAT" because the Orbi is the only router. His recommendation is sound. Power both off. Power on the modem and wait for it to connect and all the lights to stabilize. Then power on the Orbi. As with the previous equipment, connect the WAN (yellow) Orbi port to the (only one) modem port.