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Forum Discussion
truprecht
Aug 12, 2019Guide
Orbi RBR50 will not work with new Spectrum modem
We have had an Orbi RBR50/RBS50 working with a Spectrum modem/router for 2 years. We've recently had some problems with internet connectivity going down intermittently. We called Spectrum, who dec...
- Aug 13, 2019
OK, it's fixed. Connected to Modem. Followed the "new setup" instructions in the app, and it booted up fine. I swear I did that no fewer than 3 times yesterday, but today it's working. Thanks for the repsonses.
truprecht
Aug 12, 2019Guide
The old Spectrum device which worked fine for 2 years was a combination modem/router. (We never connected to the Orbi via ethernet, only WiFi, so I don't know if it was configured as a router or access point.) The new Spectrum hardware is separate modem and router devices.
FURRYe38
Aug 12, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too? Would need this information so we can help you determine a course of action...