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Forum Discussion
seattlite34
Nov 22, 2020Aspirant
Orbi RBR50 wired backhaul satelliteinfo
I have a modem/router connected to the ISP which is directly connected to an RBR50 and two RBS50 operating in AP mode. I've been having problems keeping the network up. Every few days at the same tim...
FURRYe38
Nov 29, 2020Guru - Experienced User
What is the Mfr and model# of the ethernet switch in the configuration?
FYI and this version of FW:
20ft is too close for the RBR and S2.
seattlite34 wrote:I have a modem/router connected to the ISP which is directly connected to an RBR50 and two RBS50 operating in AP mode. I've been having problems keeping the network up. Every few days at the same time (~5pm) most, but not all, WiFi devices lose connectivity and I have to power cycle. The only device that stays connected is the laptop using Cisco VPN.
Firmware: V2.7.1.60 (did a factory reset after updating the firmware on all 3 devices)
Router to S1 Distance: ~40 ft
Router to S2 Distance: ~20 ft
All three have ethernet via 1Gb unmanaged hubs
Daisy chain is disabled and device is in AP mode.
When I look in the UI, nothing is connecting to the satellites, but the connection between the satellites and router say they are good. One seems to be using the ethernet backhaul, but the other is using 5G. I refuse to put the Orbi in router mode, since we have a couple of devices that have to stay connected to the Internet, and the WiFi has been too flaky.
My question is, when I telnet in and type `satelliteinfo wifi`, I get back an empty list ("[ ]"). I've seen this sort of inconsistent behavior repeatedly across the Web UI and the App (which is a piece of junk that Orbi should just retire).
These devices were fast and stable for a few months, and then went bonkers on me, and with as little support as there is to debug what's going on, I'm about half a step from getting Ubiquiti devices and doing an Office Space on the Orbi in the backyard and post to Amazon to warn people about getting a WiFi AP that doesn't actually like doing WiFi.
Any suggestions? Before posting remember I've already updated the firmware and did a factory reset. Why does the commandline not show any connectivity between the router and the satellites?
seattlite34
Dec 03, 2020Aspirant
FURRYe38 wrote:What is the Mfr and model# of the ethernet switch in the configuration?
FYI and this version of FW:
20ft is too close for the RBR and S2.
I really can't get them too much further away, and there is a heavy wooden cabinet and 3 walls between the two.
The firmware is 2.7.1.60 so it might be the arp storm, but the router hasn't picked that up yet. I'll try to get a wire sniffer on it sometime this weekend to see.
However, I think I found the problem. I had notified the issue happened when I would disconnect my MacBook from a USB-C hub with Ethernet (AUKEY USB C Hub 8-in-1). I only did this at night normally, but today had to disconnect around lunchtime and the same issue occurred. It turns out others are complaining that the Ethernet on this device is "dangerously unstable" and also noted the same issue of losing the entire network. I guess I'm going to have to get a different usb-c hub. I'll update in another week on the results of not using the device.