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Forum Discussion
Orbi RBR50 wired connection problems
As of this week my 2017 orbi is not communicating with my wired devices (TiVo and iMac), however works perfectly with all wifi devices. As an example Netflix and Pandora work perfectly on all wireles...
I do have an ISP Router from ATT. However the wired devices are conected to the Orbi and use that as the gateway so all devices wired or not use the same IP Address and comunicate. It has worked for over a year with the current setup. I admittedly am over my head as a network specialist and 10 year cord cutter.
So I believe I'm bridged with all devices to the Orbi with the same IP address. How would I know this for certain? Forgive my ignorance but I only look into these things when I have a problem.
A simple way to check if you have double NAT is using traceroute.
Please open a Command Prompt on any computer attached to Orbi and type:
> tracert 8.8.8.8 (traceroute to Google’s DNS server)
1. If you see two private IP addresses listed in the first two hops then you have double NAT. Please check the model of your ISP modem and if you have a manual for it.
2. If you see only one private address and the second hop shows a public address, then you’re all good and we need then to troubleshoot further to find the root cause of the issue,
Please open a Command Prompt on any computer attached to Orbi and type:
> tracert 8.8.8.8 (traceroute to Google’s DNS server)
1. If you see two private IP addresses listed in the first two hops then you have double NAT. Please check the model of your ISP modem and if you have a manual for it.
2. If you see only one private address and the second hop shows a public address, then you’re all good and we need then to troubleshoot further to find the root cause of the issue,