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DEGB's avatar
DEGB
Aspirant
Nov 09, 2020

Orbi RBR50 with Setellite

I have an Arris NVG589 Uverse Gateway for TV, Internet and phone. I have connected my Orbi RBR50 router to the gateway as an access point for my home Wi-Fi with wireless connection to the Satellite. ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 09, 2020

What Firmware version is currently loaded?

 

Is the RBS wirelessly connected to the RBR? 

 

Do other wired devices get internet services thru the RBS? 

 

What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected

 

Being that the RBR is in AP mode, if it is, then the modems router will and should be passing internet services thru the RBR and to the RBS. 

 

 

DEGB's avatar
DEGB
Aspirant
Nov 09, 2020
Re: Orbi RBR50 with Setellite

What Firmware version is currently loaded? 

V2.5.1.16
 

Is the RBS wirelessly connected to the RBR? 

Yes

 

Do other wired devices get internet services thru the RBS? 

Yes

 

What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected

35-40 ft

 

Being that the RBR is in AP mode, if it is, then the modems router will and should be passing internet services thru the RBR and to the RBS. 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Nov 09, 2020

    I would check the IP address networking settings on the Sony device. Sounds like the device isn't get up correctly for networking.