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Forum Discussion
Wgushue
Aug 18, 2021Aspirant
ORBI RBR50 with wifi 5 using Armor app drops connection
Problem: I have Armor bitdfender installed on my iphone device using the ORBI RBR50 with 1 satellite. My device will hang as if it is not connected to wifi. This problem occurs intermittently and see...
CrimpOn
Aug 18, 2021Guru - Experienced User
Wgushue wrote:
Support Proposed the following on Aug 14, 2021:
1. Remove Armor App
2. Remove Orbi App
3. Reset Router and Satellite to factory settings
4. Reinstall 1,2,3, in reverse order and use with factory settings unchanged.
Results:
Update August 16, 2021:
All 4 steps were completed on August 15, 2021. The “Bitdefender For Armor App” still has the same problem. I will repeat the problem I noted in every problem report since I initially installed the app Unfortunately, there was no solution.
You are able to talk to support? I certainly hope you call them back and say, "Case not closed."