NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Blueridger
May 08, 2019Aspirant
Orbi RBR50 won't let me update apps
All,
I bought my RBR50 (and satellite) in November 2018, and installed in a fios house w/o incident. The unit's internet connection became intermittent last night. I reset the unit, and that mostly...
- May 09, 2019
Believe it or not, Netgear customer service solved the problem. The problem was IP address conflict between my router and Fios. I couldn't access the router b/c I stupidly followed their directions to log in (admin/password). It turns out that the password was the new one I assigned to the router. Once I entered that, the unit automatically assigned itself a new IP address, and all was golden.
Thanks everyone!
plemans
May 08, 2019Guru - Experienced User
Does your fios have a combo device thats running in router mode? If you've got a router running in front of the Orbi and the orbi's in router mode, you'll end up with a double nat. Usually doesn't cause issues but its something you can look at.