Orbi RBR50 won't let me update apps

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SteffanH wrote:

I’m having the same problem with apps and os updates not working.

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If you have issues with certain devices or apps not reaching internet or specific sites, the first thing I would suspect is double NAT.

Please open a Command Prompt on any computer attached to Orbi and type:

> tracert 8.8.8.8   (traceroute 8.8.8.8 if you're using a Mac computer)

1. If you see two private IP addresses listed in the first two hops then you have double NAT. Please check the model of your ISP modem and if you have a manual for it.
2. If you see only one private address and the second hop shows a public address, then you’re all good and we need then to troubleshoot further to find the root cause of the issue,