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Forum Discussion
Orbi RBR50
I tried to update my Netgear Profile and the website returned an error stating I needed to contact support. However, I can not find anywhere that provides a method to contact support. I then went int...
Aruba99 wrote:I tried to update my Netgear Profile and the website returned an error stating I needed to contact support. However, I can not find anywhere that provides a method to contact support. I then went into my registered products for my recently purchased Orbi router and Orbi satellite. The website states my warranty “expired” on 10/25/19 or roughly 3 months in the future and that the only support I can get now is the “Community” or “Knowledge Base”. This is totally messed up. How does a current customer make contact in any fashion with Netgear?
There are some moderators who have ways to contact Netgear. Try sending a private message to Blanca_O
Pardon my ignorance but are you suggesting sending a “tweet” Blanco_O?
Or is there a way to send a private message within this “community”?
Thanks!
Aruba99 wrote:Or is there a way to send a private message within this “community”?
Yes, when you click on a person's "name", it takes you to their profile page and there is an option to send them a private message.
