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Forum Discussion

Aruba99's avatar
Aruba99
Aspirant
Aug 02, 2019

Orbi RBR50

I tried to update my Netgear Profile and the website returned an error stating I needed to contact support. However, I can not find anywhere that provides a method to contact support. I then went int...
Troubleshooting
Aruba99's avatar
Aruba99
Aspirant
Aug 02, 2019

Pardon my ignorance but are you suggesting sending a “tweet” Blanco_O? 

 

Or is there a way to send a private message within this “community”? 

 

Thanks! 

CrimpOn's avatar
CrimpOn
Guru - Experienced User
Aug 02, 2019
Aruba99 wrote:

Or is there a way to send a private message within this “community”? 

Yes, when you click on a person's "name", it takes you to their profile page and there is an option to send them a private message.

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Aug 04, 2019

    Thank you CrimpOn

     

    Hi Aruba99

     

    I'll be glad to help. Please PM your name, email address and device serial number. 

     

    Regards, 
    Blanca 
    Community Team

     

    • Aruba99's avatar
      Aruba99
      Aspirant
      Aug 04, 2019

       

       

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User
        Aug 04, 2019

        PM is shorthand for "Private Message".  Click on the person's "@"name, and it brings up a page where you can create a private message.