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Forum Discussion
SW_
May 07, 2019Prodigy
ORBI RBR50/RBS50 2.4Ghz/5Ghz Band Steering
If you have a mixed of 2.4Ghz/5Ghz iOS devices, IoT devices, and legacy clients,
and you're currently having problem with your ORBI WiFi network such as:
Devices/clients are unable to find/...
DougB628
May 11, 2019Apprentice
SW_ wrote:
DougB628 wrote:
...it may re-attempt to connect via 2.4GHz, dropping the 5GHz connection. It is then ignored again, and it connects back to 5GHz....
The experiment, disabling band steering, is to find out if it could break this infinite loop. If a client is be able to connect to either 2.4Ghz or 5Ghz band, it could stop ping-pong between 2.4Ghz/5Ghz band, which is the ideal outcome.
DougB628 wrote:
I believe this could be happening with my D-Link DCS2630L cameras,..
If possible, could you give "disable band steering" a shot at your convenience?
Tried it. Still disabled now. It seems that this is even worse, with most of the cameras staying disconnected from the NVR almost all the time. I also tried rebooting all the cameras by unplugging them and plugging them back in. One thing that is a bit different - they are all connecting to 2.4GHz now, none are on 5GHz. I will try re-enabling band steering and rebooting them all again and see if some of them go back to 5GHz. I seem to recall that they were not all on 2.4GHz before.
SW_
May 12, 2019Prodigy
DougB628 wrote:
One thing that is a bit different - they are all connecting to 2.4GHz now, none are on 5GHz...
This is interesting because it implies that 5Ghz signal is weaker or clients default to 2.4Ghz. As ekhalil's suggestion, try to lower the transmit power of 2.4Ghz bellow 5Ghz and see if that makes a difference. For example, lower 2.4Ghz transmit power to 50% and 5Ghz to 75%. Might also want to disable Fast Roaming to avoid ping-pong between Orbi/Satellites if there's big coverage overlap between them.
DougB628 wrote:
I seem to recall that they were not all on 2.4GHz before.
This means that band steering is working as expected b/c Orbi hides 2.4Ghz from these clients so that they would connect to 5Ghz.