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Forum Discussion

Skiraser's avatar
Oct 08, 2020
Solved

Orbi RBR50/RBS50 firmware V2.5.2.4 update severely slowed wireless download speed

After my Orbi RBR50/RBS50 router and satellite were updated to firmware V2.5.2.4, It has severely slowed the wireless download speed from 440mbps to 3mbps. For the most part the upload speed appears to not be impacted. Both router and satellite have the same firmware version. I have rebooted, as well as power cycled the modem router and satellite, to no avail. My internet is provided by TING Fiber @ 1gbps. Also, it seemed that after first updating the RBR50 router, everything was working well regarding wireless download speed but the problems seemed to occur after updating the RBS50 satellite to the same new firmware version. Do I need to reinstall the software on just the satellite again, after a reset to factory settings, or do both, or is there another less drastic solution? I am not sure what I now need to do, or for that matter, How.?

4 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Has a power off for 1 minute then back on been performed since last update? If this fails, try a factory reset and setup from scratch... 

    • Skiraser's avatar
      Skiraser
      Tutor

      Yes I power cycled all after the update. I am going to perform a factory reset next. Thanks

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        You can if your in the US region...