NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MrToadsWildRide
Mar 29, 2019Guide
Orbi RBR50/RBS50 Firmware Version 2.3.1.44 constantly dropping wifi connections to iphones/ipads
Updated my RBR and 2 RBS satellite (also have 2 RBSK outdoor satellites that did not update) a few days ago. Worked fine until yesterday and now none of our iphones or ipads will stay connected for ...
FURRYe38
Mar 29, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?
Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Set up some IP address RESERVATIONS on the RBR for your devices as well.
- jsturessApr 08, 2019Apprentice
Seems like we are some people now that have this problem and no solution in place
Above post dosent help, have tried them.
- jsturessApr 08, 2019Apprentice
MrToadsWildRide do you also have problem with gui presenting connected devices? switching between wired/2.4/5? and also which it is connected to, changes from router to one of the satelites and so on?
You have to look for some minutes to see this behavior.