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Forum Discussion

Starstripes's avatar
Starstripes
Aspirant
Jul 02, 2022

Orbi RBR50v2 - Access to Retail websites

Hi there We are using the Orbi RBR50v2 for our WIFI access. We have noticed that there are some retail websites that we cannot access - it just says unable to connect, and has a blank screen. Is t...
Starstripes's avatar
Starstripes
Aspirant
Jul 02, 2022

BTW - forgot to mention that it seems to be some retail sites that cannot be accessed.

Thanks

CrimpOn's avatar
CrimpOn
Guru - Experienced User
Jul 02, 2022

Some examples would be helpful.

Does this system have Bitdefender Armor or Parental Controls enabled?

 

 

  • plemans's avatar
    plemans
    Guru - Experienced User
    Jul 02, 2022

    Also what modem/gateway is it connected to? 

    Is IPv6 enabled? 

    Are you using a different dns server? Have you tried a different one?

    Try a different DNS Server. Here's a few for ipv4. Also remember to change the ipv6 dns server if ipv6 is enabled
    CloudFlare 1.1.1.1 and 1.0.0.1
    GoogleDNS 8.8.8.8 and 8.8.4.4