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Forum Discussion
Orbi Rbr50v2 - it showing that my Internet is off-line when in fact it is online
My Orby router is showing Internet is off-line. The Internet is in fact online. I have tried rebooting both the router and the Orbi device and it still shows off-line any suggestions
What modem are you using?
Sagemcom
Model Fast 5250
Home Hub 2000
Supplied by our internet provider : Bell
Adams838 wrote:Sagemcom
Model Fast 5250-----which is a router.
Home Hub 2000----which is a modem/router combo device.
Supplied by our internet provider : Bell
So you're actually running 3 routers if you include the orbi you have setup. Which can cause all kinds of problems normaly we just see 2 routers on a network and its called a doulbe nat. You have 3.
https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
OK so the home hub 2000 is the device that comes in off of my satellite which is outside.
The label on the back of the Home Hub 2000 also says model fast 5250… It is the same device.( modem router Combo)
I have a Cable running from the home hub 2000 down to a D-Link 24 port Switch
There's a cable coming up from the D link 24 port switch to the back of my Orby 50 router.
If you're only using the orbi for wireless, you can put it in access point mode so it fixes your double nat. You'll still be able to use the wireless and ethernet ports but it'll leave the home hub in control of the routing functions.