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Forum Discussion
smcallister594
Dec 10, 2020Aspirant
Orbi RBR50v2 instability
Hey everyone over the last few days my Orbi has stopped giving access to the internet at least 6-7 times. Initially it was just my dekstop PC and I assumed it was maybe just a faulty cable, s...
vajim
Dec 10, 2020Master
Hey...interesting
Some suggest a 'reset' to all may help. Once complete, the Orbi and Sats should load the FW that NG pushes. I would then leave it alone. If the problem persists then perhaps you have some other problem, i.e. modem, cable, etc. Lots of possibilities.
smcallister594
Dec 10, 2020Aspirant
Nothing has changed with my Orbi since I got it, other than the updates that are pushed down to it.
I swapped out all the cables for new cat6e as I now have gigabit fibre in my house and everything was fine for 2-3 weeks on the previous firmware version with the new cables etc.
Modem works fine because I'm currently plugged into it directly as well.
The issue resolves when the orbi and sat are reboot.
- vajimDec 10, 2020Master
when you say pushed to you......is that where you used the app and clicked something?
how old is your modem?
- smcallister594Dec 10, 2020Aspirant
Yeah the update notifications you get through the orbi app every now and again.
Modem is brand new (3 weeks old) as i needed a new one to support the fibre install.
- vajimDec 10, 2020Master
smcallister594 wrote:Yeah the update notifications you get through the orbi app every now and again.
Modem is brand new (3 weeks old) as i needed a new one to support the fibre install.
Those are NOT considered pushed. Those are simply available, it's up to the user to perform a manual. Some of these FWs are NOT exactly ready for prime time.
You may want to revert your FW back to the version you were on before all of this started. Go to downloads.
After you get your network stablized, stop performing manual updates unless you want to live on the edge.