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Orbi RBR50v2 loss of internet access
Hi, this is my first post here. After resetting the Orbi router I have lost connect to my internet provider - the suggested network now comes up on my devices as ORBI33, rather than the name of my IS...
RG56 wrote:
Thanks for all your help on this, it really is appreciated. I've gone back to configuring my Virgin Hub as the router and disabling the Orbi system for the time being.
The Orbi works well in AP mode. Pretty easy to set up too.
Just connect the Orbi, and only the Orbi, to a PC. (No need to be on line to do that.) Change it to AP mode and then add it to the network from the router.
You'll end up with two wifi networks. When you are happy that the Orbi meets your needs, turn off the router's wifi. With luck that is simply a case of pressing a button.
Shouldn't take more than about 10 minutes.
Hi, thanks for your reply - without me doing anything at all the situation seems to have resolved itself after an hour or so.
I now have full internet access as before, but the ORBI network has replaced my ISP network as the preferred option on all the devices - I'm now just checking with my ISP that this is all okay
RG56 wrote:
I now have full internet access as before, but the ORBI network has replaced my ISP network as the preferred option on all the devices - I'm now just checking with my ISP that this is all okay
If this your ISP network is wifi, and these are wifi devices, it sounds like the two router problem I mentioned before.
Things may work now, but with that arrangement you could see problems later.
That's why I asked about your connection to the Internet.
I doubt if your ISP will be able to help on that front.