NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
skyward1
Dec 11, 2019Apprentice
Orbi RBR50v2 WiFi Connection Drops on Smartphone
Hello, I am a brand new Orbi customer. The wifi stops working for my cell phones (Samsung S9+) when some time passes after a successful connection. The wifi signal icon on the phone shows a exclam...
FURRYe38
Dec 11, 2019Guru - Experienced User
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain(Try this disabled), Fast Roaming(Try this both enabled and disabled), IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
skyward1
Dec 12, 2019Apprentice
Hello FURRYe38,
First of all, thank you for your advice. I really appreciate it.
However, you mentioned a lot of things to try. I was anticipating a specific setting or setings to do that would correct this issue without trying so many things.
With that said, I am going to do some of the things you suggested trying, but I will just do one or two things and wait a while. I chose to dis-enable the Daisy-Chain Topology (since I am using wired backhaul) and enable beamforming.
I will let this go for a few days and see if the issue is gone away. If not, my plan is to enable fast roaming...wait and see; then enable MU-MIMO...wait and see.
I do not know what Circle is (nor have I ever heard of it) so, I am assuming that I do not have it. Also, I am assuming that you must mean to diable Bitdefender Total Access (Netgear Armor), when you mentioned Armor.
WMM was already enabled for both the 2.4G and 5G bands. There is no 40MHz only choice for the 20/40 MHz Coexistence, it is either enabled or not.
Again, thank you very much!
sky
- FURRYe38Dec 12, 2019Guru - Experienced User
"There is no 40MHz only choice for the 20/40 MHz Coexistence, it is either enabled or not." Un-checking the check box next to this feature and applying the change enabled 40Mhz only.
skyward1 wrote:Hello FURRYe38,
First of all, thank you for your advice. I really appreciate it.
However, you mentioned a lot of things to try. I was anticipating a specific setting or setings to do that would correct this issue without trying so many things.
With that said, I am going to do some of the things you suggested trying, but I will just do one or two things and wait a while. I chose to dis-enable the Daisy-Chain Topology (since I am using wired backhaul) and enable beamforming.
I will let this go for a few days and see if the issue is gone away. If not, my plan is to enable fast roaming...wait and see; then enable MU-MIMO...wait and see.
I do not know what Circle is (nor have I ever heard of it) so, I am assuming that I do not have it. Also, I am assuming that you must mean to diable Bitdefender Total Access (Netgear Armor), when you mentioned Armor.
WMM was already enabled for both the 2.4G and 5G bands. There is no 40MHz only choice for the 20/40 MHz Coexistence, it is either enabled or not.
Again, thank you very much!
sky
- skyward1Dec 12, 2019Apprentice
Okay, thanks for the 20/40 MHz clarification.