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Forum Discussion
Orbi RBR50v2 WiFi Connection Drops on Smartphone
Hello, I am a brand new Orbi customer. The wifi stops working for my cell phones (Samsung S9+) when some time passes after a successful connection. The wifi signal icon on the phone shows a exclam...
I have gone ahead and enabled fast roaming. I will see how things go over the next few days.
Thank you!
sky
Let us know how it works out.
skyward1 wrote:I have gone ahead and enabled fast roaming. I will see how things go over the next few days.
Thank you!
sky
Thanks for your help, guys, but there is no change.
Also, the famous NetGear support has yet to contact me. I submitted a ticket several days ago.
sky
Along with making the fast roaming change, do you apply any of the other suggestions while you wait for NG support to make contact? Sometimes it can be a day or two.
skyward1 wrote:Thanks for your help, guys, but there is no change.
Also, the famous NetGear support has yet to contact me. I submitted a ticket several days ago.
sky
Yes, I have enabled beamforming and mu-mimo, as well as, the exclusive 40MHz, you suggested. I am usuing channels 1 and 48. The NetGear WiFi Analytics app had the best stats with those. For my WiFi PC (on channel 1), it is getting much better speed, but the two S9+ phones had the '!' next to the WiFi icon again.
I am thinking about returning this system to Amazon.
Thanks!
sky
You might go into the RBRs web page and see about assigning a IP address to these phones.
Under Advanced tab/Setting/LAN Setup.
I would forget the wifi profile on these phones, reboot them then attempt to reconnect.
I have assigned static IPs for both of the S9+ phones. I also had them forget the wifi, rebooted the phones, and then reconnected them.
Fingers crossed.
Thank you!
sky