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Forum Discussion
Batch48
Sep 27, 2021Aspirant
Orbi RBR850 - SPC/Circle MISTAKENLY activated - Cannot set custom DNS servers?
Hardware reference: One Orbi RBR850 + two synced Orbi RBS850 satellites running Netgear firmware version 4.6.3.16_2.0.51. Windows 10 PC using Firefox v92.0.1 and Chrome v94.0.4606.61 browsers to acce...
Batch48
Sep 27, 2021Aspirant
Following fatory reset I configured the network via the app. I believe that I also deleted the Orbi app and reinstalled the app after the factory reset.
CrimpOn
Sep 27, 2021Guru - Experienced User
We Luddites always use the web interface.
I, myself, got into a strange state where I had never activated Parental Controls, but every time I opened the damn app it wanted me to "Complete the configuration". Was like a 10 gallon enema fixing that situation.
- Batch48Sep 27, 2021Aspirant
Would you recommend that I perform another factory reset on the Orbi devices, delete the Orbi app, use the Orbi web interface to reconfigure the devices and the network, then reinstall the Orbi app on mobile devices?
- CrimpOnSep 27, 2021Guru - Experienced User
Yes, I would Factory Reset and use the Orbi app to set up the router, including the desired DNS servers.
If you really (seriously, can't live without it) need the app, I imagine reloading and opening it will bring back SPC unless you use a different Netgear account to log in with.
That might get awkward, having the product registration under one account and the app under a different account.
If the goal is to "see what happens", I would not do a whole bunch of set up. Just set the WiFi SSID/password and DNS entries, then fire up the app and see how it goes.
- Batch48Sep 27, 2021Aspirant
After reset can the router be setup using the web interface? Or, must the app be used to setup the router after reset? So far I've only used the app to setup the router. If necessary / preferred, I could connect to the router using wireless PC to perform router setup via the web interface.