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Forum Discussion
Orbi RBR850 - SPC/Circle MISTAKENLY activated - Cannot set custom DNS servers?
Hardware reference: One Orbi RBR850 + two synced Orbi RBS850 satellites running Netgear firmware version 4.6.3.16_2.0.51. Windows 10 PC using Firefox v92.0.1 and Chrome v94.0.4606.61 browsers to acce...
Netgear has set up a community forum specifically for the Smart Parenal Controls product. Most of the people who watch that forum are more likely to have experience with Circle and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://www.netgear.com/home/services/smart-parental-controls/
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controls
https://kb.netgear.com/000062109/How-do-I-set-up-and-install-NETGEAR-Smart-Parental-Controls
https://kb.netgear.com/000062988/Why-can-t-I-see-the-NETGEAR-Smart-Parental-Controls-tile-in-the-Orbi-or-Nighthawk-app-after-upgrading-to-the-latest-firmware
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/NOTICE-Live-Parental-Control-Service-based-on-OpenDNS-will-no/m-p/2071958#M186847
Good Luck
Thank you! Will post the question nthe SPC community forum.
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So...
I have a POSITIVE DEVELOPMENT to report on this issue!!
Before diving deeper into any further firmware back dates and script implementations in the effort to enable telnet on my RBR850 device I tried ONE MORE factory reset and RBR device reconfig with the RBR device disconnected from the ISP/WAN.
And... SUCCESS!!I was able to set custom DNS server address in the Advance/Internet Setup page.
And, I was able to successfully apply the DNS server settings to the RBR device and confirm through network device behavior that the network devices are using the custom DNS servers.
So, I am HOPEFUL that the custom DNS server settings will remain persistently saved to the RBR device and that an overnight firmware auto-update will not overwite or erase the custom DNS server settings from the RBR device.
Fingers crossed for a few more days that this works to finally solve the problem.
I will report rmore results in a few days.
Thanks again for all of the continuing forum support help on this issue!