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Forum Discussion
Orbi RBR850 / RBS850 AP Mode Totally Broken after Firmware update to V4.6.3.16_2.0.51
This Mesh was working fine with one router and two satellites with AP Mode and Wired Backhaul until I upgraded to the latest firmware. Once you upgrade, your satellites may de-synch and thats where...
So connect the RBS directly to the back of the RBR with out the switch to see if the changes the behavior.
The GS as the following:
• Energy-efficient technology for power savings
Something that Orbi has long has had a problem with in the past. Even though it worked for you on v3, v4 may have changes this behavior. My 8 series is in AP mode currenly and both RBS are working with v4 loaded while connected to my HP Procurve switch.
NishalPatel - You are not alone. The 4.x firmware branch is totally borked with AP mode. I originally opened a support case with NETGEAR back in late August to report these issues with the web UI hanging in AP mode while attempting to list attached devices and the content area of the Home page (functions fine in router mode). After "escalating my case" and answering their questions, the support case management system mysteriously closed my case while awaiting a response from advanced support. I then had to open a new case to replace the automatically closed case (and start the whole escalation process over again; answering the same questions) and the new case has been open for over a month now. I've done screen sharing sessions on both cases so they have witnessed the behavior and configuration in both AP and router mode.
It also seems as though the NETGEAR Armor service isn't being disabled in AP mode as it was in previous versions.
There is also an issue downloading the debug logs from the RBR850 while in AP mode; the download starts and suddenly stalls, eventually timing out. This also was witnessed by support directly during a screen share.
This is definitely a firmware issue; it doesn't seem like the 4.x firmware was sufficiently tested in AP mode. Unfortunately, you are also prohibited from downgrading from 4.x back to 3.x. So once you have the 4.x firmware installed; you're stuck with all of these issues until NETGEAR acknowledges and resolves the firmware bugs.
kevanbrown wrote:
You are not alone. The 4.x firmware branch is totally borked with AP mode. I originally opened a support case with NETGEAR back in late August to report these issues with the web UI hanging in AP mode while attempting to list attached devices and the content area of the Home page (functions fine in router mode). After "escalating my case" and answering their questions, the support case management system mysteriously closed my case while awaiting a response from advanced support. I then had to open a new case to replace the automatically closed case (and start the whole escalation process over again; answering the same questions) and the new case has been open for over a month now. I've done screen sharing sessions on both cases so they have witnessed the behavior and configuration in both AP and router mode.
It also seems as though the NETGEAR Armor service isn't being disabled in AP mode as it was in previous versions.
There is also an issue downloading the debug logs from the RBR850 while in AP mode; the download starts and suddenly stalls, eventually timing out. This also was witnessed by support directly during a screen share.
This is definitely a firmware issue; it doesn't seem like the 4.x firmware was sufficiently tested in AP mode. Unfortunately, you are also prohibited from downgrading from 4.x back to 3.x. So once you have the 4.x firmware installed; you're stuck with all of these issues until NETGEAR acknowledges and resolves the firmware bugs.