Forum Discussion

Initiate

Mar 05, 2019

Orbi RBR/RBS50 Firmware 2.3.0.32 upgrade

I just successfully manually upgraded my Orbi satellite RBS50 to the newest firmware version 2.3.0.32 (from 2.2.1.210) . Unfortunately when I tried to do the same with my router I got the message:"The...

Troubleshooting

CrimpOn

Guru - Experienced User

Mar 05, 2019

Krisco1234 wrote:
I just successfully manually upgraded my Orbi satellite RBS50 to the newest firmware version 2.3.0.32 (from 2.2.1.210) . Unfortunately when I tried to do the same with my router I got the message:"The firmware file is incorrect. Please get the firmware file again and make sure it is correct firmware for this product".

Did you first upgrade the RBR50 to 2.2.1.212 before attempting 2.3.0.32? That step is required. There was a size limit in every Orbi firmware prior to 2.3.0.32 that is no longer adequate, so Netgear released a temporary version (212) just to remove the size limit.

Krisco1234
Initiate
Mar 05, 2019
Problem solved. Thanks for help.
- FURRYe38
  Guru - Experienced User
  Mar 05, 2019
  You can post your experiences here as well. Information regarding FW updates for v32 here as well.
  
  https://community.netgear.com/t5/Orbi/New-NetGear-Orbi-Firmware-Version-2-3-0-32-now-available/td-p/1712445/jump-to/first-unread-message
  
  Enjoy.
  - Zooman60
    Aspirant
    Mar 17, 2019
    I have a similiar issue but I admittedly updated the RBR50 before the satellites not knowing you need to update satellites before the primary router. Now I get the incompatible file error when trying to upgrade the RBS50 satellite and additional RBW30 Satellite. Any suggestions??? I do not see anywhere I can roll back the RBR50 to the 2.2.0.210 firmware.