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Forum Discussion
RWCPacific
Jun 23, 2019Guide
Orbi RBR/RBS50 Firmware Updates
Hi, Does anyone have experienced problems downloading the latest Orbi Firmware 2.3.1.60? I downloaded the firmware on my computer. When I opened the downloaded folder, there are two files: RBR...
FURRYe38
Jun 23, 2019Guru - Experienced User
What Firmware is currently loaded?
RWCPacific wrote:Hi,
Does anyone have experienced problems downloading the latest Orbi Firmware 2.3.1.60? I downloaded the firmware on my computer. When I opened the downloaded folder, there are two files: RBR50-V2.3.1.60 (disc image) and a release note file. There is no executable file in the downloaded folder.
Does anyone know how to download the firmware properly? Also, I had tried downloading the firmware using the iOS app but I kept getting the same undownloadable error message.
Thanks,
Peter
RWCPacific
Jun 24, 2019Guide
Hi Furry,
I have V2.3.1.44 installed. I had also tried downloading using iOS app but also no success.
Thanks,
Peter
- FURRYe38Jun 24, 2019Guru - Experienced User
Ok, just making sure you were not using old v1 FW.
Yes just download the v60 FW files for the RBR and RBS, unpack the .zip file. Just use a web bowser and log into the RBR and use the FW update to manually select the .img or .chk files to send to the RBS first, then manually select the file for RBR lastly. Manual FW update is preferred.
- Blanca_OJul 02, 2019NETGEAR Employee Retired
Hi RWCPacific
Were you able to update the firmware to 2.3.1.60. Here's the reference link of how you can manually update the firmware: https://kb.netgear.com/31573/
Regards,
Blanca
Community Team