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Forum Discussion
Orbi RBR/RBS50 not syncing and connected devices not showing
I'm currently running firmware version 2.5.1.8 on both the router and the satellite. Up until recently they were working reliably and the system has been great. Two things may have affected that and ...
AIRgauge wrote:I'm currently running firmware version 2.5.1.8 on both the router and the satellite. Up until recently they were working reliably and the system has been great. Two things may have affected that and I'm not sure which. We recently added a Ring doorbell to our home network and it doesn't stay connected consistently. We also had a recent very brief power outage and now the satellite doesn't sync with the router, and the connected devices don't show up. They are connected and do function, but the backhaul status shows as disconnected so connections do sometimes drop. I can see the list of devices that have permission to be on the network, but they don't show up as connected. The number of connected devices shows as anywhere between 1 and 5 and varies from time to time.
I've seen other users with similar problems where the solution seems to be to manually update the firmware to the version I'm running. Not sure what to do to fix this?
How did you end up with 2.5.1.8? How long have you had it? Was your system working before 2.5.1.8?
I have automatic updates set via the app. I'm not certain how long I've had it as it was set to automatically update, but it has always worked reliably until now.
AIRgauge wrote:I have automatic updates set via the app. I'm not certain how long I've had it as it was set to automatically update, but it has always worked reliably until now.
So you didn't manually perform the FW update and you have no idea how long you've had it?
My recommendation: Roll your FW back to the previous version....OR...continue on with what you see here.:smileysad: