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Forum Discussion

Retired_Member's avatar
Retired_Member
Jun 06, 2020

Orbi RBS 40 and RBR 40 - Firmware issues and frequent disconnections

last week, my RBR 40 and RBS 40 satellites had an .32 Firmware upgrade. Now suddenly, the Firmware is upgraded to 2.5.1.16 and ever since, the internet disconnects frequently multiple times a day and...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 06, 2020

Please try a factory reset and setup from scratch with the RBR and RBS. This maybe needed after the FW update. 

Retired_Member wrote:

last week, my RBR 40 and RBS 40 satellites had an .32 Firmware upgrade. Now suddenly, the Firmware is upgraded to 2.5.1.16 and ever since, the internet disconnects frequently multiple times a day and I have to restart the routers to get things back again. So frustrated and disappointed especially when we all have to work from home these days. Any suggestions on how to fix?