Orbi RBS 50 satellite will not stay connected to router, even when in the same room.

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DarrenM wrote:

Hello everyone

 

Sometimes with the latest firmware you may need to factory reset the satellite and then bring them close to the main router and resync them then put them back in the area you need the coverage.

 

DarrenM

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Darren - Thank you for your reply.  This procedure does not work.  I did this procedure about 15 times (not kidding).  Every time power was lost to either the router or the satellite, they will NOT reconnect.  And mind you I gave it overnight opportunities to reconnect.

The reality is, this product is not ready for production.  I have returned mine and went with another solution that had me up and running in less than 10 minutes - from taking the plastic off the box, to fully configured and placed satellites.  I spent 5 days (even took a day off work!) to try to make it happen with the Orbi. 

I'll be kind and not share my new solution on your message boards - that's a bit unfair.  But I will say, it took a long time to get a reply on this thread from someone at Netgear, and the other threads are still open with no solution as I expect this one to be.

It's not the users this time, guys.  I'm an IT consultant - I understand user error.  This is NOT the case here.  I build wireless networks for colleges and areanas and other large scale deployments.  I was really hoping to have a great solution for my smaller clients with this, but it's just not ready for that.  Anything more than 5 minutes to reconnect remotes is unacceptable.

Happy to help you solve the problem if you want, just reach out and let me know how I can help you fix this issue.  But development will need to be involved.

Edit: Please forgive my spelling.  I fix computers, definitely not an english major.  :)

~Nick from Matchless IT