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Forum Discussion
Orbi RBS 50 satellite will not stay connected to router, even when in the same room.
I got my Orbi system in January of 2017 and it has worked flawless up until this last week. Now the satellite Orbi will not stay connected to the router for more than 1 minute, even when in the same...
I was having the same issue with the new firmware update.
The problem turned out to be that the router had updated to the new firmware (V1.12.0.18) but the satellite had not.
I had to log directly into the satellite and update to the new firmware manually and everything worked fine after that.
The login to the satellite will be something like 192.168.1.5 with the last number being variable. Mine has changed back and forth between 5 and 6 so I knew to use that number but it will very possibly be different in your situation.
When I had manually updated my satellites firmware, it went back to working flawlessly. I wouldn't hesitate to call tech support if you have trouble updating your satellite. I've had my orbi since they first came out and this is the first time the automatic update had problems.
I went through the same process with support to back up to the older version. Still doesn’t work!