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Forum Discussion
Orbi RBS20 doesn't work
I'm very frustrated with our ORBI. We bought it back in April and it worked for about two weeks. I just now have the time and this website asks for the model number and it's not listed on either unit...
Thank you for responding. No, it's been plugged in, rebooted, and synced. Nothing works right.
NByrne wrote:Thank you for responding. No, it's been plugged in, rebooted, and synced. Nothing works right.
Let's start over. There IS one RBR20 router and one RBS20 satellite, correct?
Is the Orbi being configured with the (a) Orbi web interface, (b) the Orbi "app", or (c) is it simply "plugged in"?
Thank you for the response. I want to love our Orbi. I have the app and have tried syncing it but I keep getting the notification that the internet is offline. I don't know what else to do.