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Forum Discussion
VictorYang199
Apr 24, 2019Follower
Orbi RBS20 Shows Online but no Internet
Hi,
I was wondering if anyone has experienced this issue and has any solutions. I recently purchased an Orbi RBR/RBS AC2200 system in Canada and an extra satellite. I have the RBR set up as a...
FURRYe38
Apr 24, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Save settings and reboot the router and satellite(s).