NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBS40 Bricked after Automatic Firmware Update.
I noticed that one of my 2 RBS40 stopped working. I then looked and saw that the RBR40 and the working RBS40 had auto updated the firmware. I thought I had auto update turned off, but I digress. The attempt to upgrade this RBS40 to the new firmware V2.2.1.210 appears to have bricked my satelite. I have tried the manual TFTP upgrade for that unit multiple times, using both a Mac and a PC. Nothing seems to unbrick this unit. Suggestions? Netgear support, should this be RMA'd?
3 Replies
Probably best to contact NG support and ask for an RMA.
Unfortunately, because I bought the product over a year ago, I can't get support to talk to me. Not sure how I might go about that.
Send a PM to Christian_R and see if he can help you. Good Luck.
