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Forum Discussion
Thori
May 31, 2020Follower
Orbi RBS50 big problem
Okay so i have tried like everything and my orbi RBS50 keep **bleep**ing up.. like its The biggest piece of **bleep** i have ever used my money on. Like i connect my router to The internet and then go up with The satalite where it shall stand but it aint working AS it should. Can anyone plz help me because netgear wont
2 Replies
- CrimpOnGuru - Experienced User
It is true that Netgear provides "complimentary support" for only 90 days after purchase. If this is a new purchase, then there is a link on the product registration web page to contact support.
I believe the instructions recommend setting up the RBS50Y in the house and near to the Orbi router before moving it outside and securing it to a wall. Did work before moving outside?
- FURRYe38Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
Thori wrote:
Okay so i have tried like everything and my orbi RBS50 keep **bleep**ing up.. like its The biggest piece of **bleep** i have ever used my money on. Like i connect my router to The internet and then go up with The satalite where it shall stand but it aint working AS it should. Can anyone plz help me because netgear wont