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Forum Discussion
Orbi RBS50 bricked after firmware update
Distant internet friends,
I have a 1.5-2 year old Orbi system (RBR50 and 2 RBS50). One of my satellites entered brick state after a firmware upgrade. The top light quickly flashes white and the LEF above the power flashes red.
I have read dozens (feels more like thousands) of posts and tried most of the suggestions. I have tried TFTP and nmrpflash to no avail. My satellite is in a similar state to some where it will not recognize a reset nor will it accept/respond via the Ethernet methods above.
I know my unit is out of warranty, but do you think it’s possible netgear support or mods would be able to assist? Hopefully given that it was a netgear firmware upgrade that caused this?
I have a 1.5-2 year old Orbi system (RBR50 and 2 RBS50). One of my satellites entered brick state after a firmware upgrade. The top light quickly flashes white and the LEF above the power flashes red.
I have read dozens (feels more like thousands) of posts and tried most of the suggestions. I have tried TFTP and nmrpflash to no avail. My satellite is in a similar state to some where it will not recognize a reset nor will it accept/respond via the Ethernet methods above.
I know my unit is out of warranty, but do you think it’s possible netgear support or mods would be able to assist? Hopefully given that it was a netgear firmware upgrade that caused this?
4 Replies
Hello vinny960,
Welcome to the NETGEAR Community!
I understand that you have tried to use the TFTP recovery method to recover your RBS50.
Please PM the following information so I can endorse you to our support team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:Please provide this information as soon as possible!
I look forward to hearing from you!Best,
Kevin
Community Team
