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Forum Discussion
novs1985
Jul 29, 2020Tutor
Orbi RBS50 can't reset
After the latest firmware upgrade, 2.5.1.16, i noticed one of my satelites was disconnected. I tried to resync, nothing, i then tried to reset via paperclip, nothing. The power light is on green, b...
M0381U5
Jul 30, 2020Guide
Yep, Same problem.
Updated the Firmware yesterday.
Today satellite device is not recognised as being connected.
Power cycled, using switch and unplugging for about 10 mins. didn't work.
Reset as per instructions (satellite does not get solid white led light ring), Run both Orbi app 'add satellite' and PC browser 'add sattelite', neither Worked.
Just over 6 month old.
Apparenlty Netgear doesnt provide support after 90 days...WTF?
No answer from support, even when I select to subscribe to their extortionary Gear Head support.
I have extensive ARLO (formally netgear) security camera system that now doesnt work as I dont have mesh connectivity.
THIS IS AN ABSOLUTE DISGRACE!!!