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Orbi RBS50 Constantly pulsing white LED (on top) and is no longer seen by my RBR50
After a recent reboot, my RBS50 satellite is in a constant state of pulsing white LED on the top (the power LED is green).
I've tried the 30-30-30 reset, I've tried just a regular reset holding down the button with a pin for 15 seconds, I've tried to connect to satelitte via tFTP from a wired PC connect - nothing works, there is no way I can seem to communicate with the device and it cannot be added to my existing Orbi network (RBR50, RBS50 and RBS20).
It wasn't in the middle of a firmware upgrade and nothing appears to be faulty or indicate there is a problem (i.e. Red power LED).
I just want to get it back to factory defaults so i can add it back into my network.
Any suggestions ?
Thanks for all the support and help here.........turns out the solution was patience.
I did the factory reset as per the guidance (pin the hole until the amber light flashes) and then left it alone - for an hour.
When I came back the white light had stopped pulsing and it was magenta.
From there I was able to reconnect it to the router and its - now - working perfectly again.
13 Replies
What Firmware version is currently loaded on the RBR and RBS? Possible the RBS is out of synce on FW...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
FURRYe38 wrote:What Firmware version is currently loaded on the RBR and RBS? Possible the RBS is out of synce on FW...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.Orbi RBS50 Constantly pulsing white LED (on top) = What is the size of your home? Sq Ft?????
House is about 1500sq foot and the satellite and the router are about 60ft apart.
I should point out - this satellite and router had been working 100% perfectly without any issues until a power down / reboot and only then did this specific satellite (the other 2 are still working fine) stop connecting and begin to flash white.
Thanks !
I assumed out of Sync as that is what pulsing white usually means - but I left it to sync for 2 hours with no joy. I have since tried reseting it back to Factory so I can reconnect it as a new satellite but the unit just stays pulsing white after all the reset attempts ?
Firmware on RBR50v2 Router is 2.6.1.40 and the same firmware is on the RBS50 satellite. I also have an addition RBS50v2 on 2.6.1.40 and an RBS20 on 2.6.1.38 - all the latest versions as available here in Australia.
The RBR50v2 is connected to an HFC NBN Router which is an Arris CM8200 Modem and the House is about 1500sq foot and the satellite and the router are about 60ft apart.
I should point out - this satellite and router had been working 100% perfectly without any issues until a power down / reboot and only then did this specific satellite (the other 2 are still working fine) stop connecting and begin to flash white.
