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Forum Discussion
ORBI RBS50 MOBILE CONNECTION
Hello I have a RBS50 and for the last month and a half I have had major troubles with our mobile devices. The internet will not work on our cell phones, but will the laptop. Is there anything...
Hello,
No nothing has been resolved. I replied 2 times because I was able to create a log in to the orbi. My reply I had said I could not.
Still not able to load any webpages or apps on mobile. Laptop and ring cameras are fine.
Now that you have access to the Orbi web interface, it may be helpful to look at the Attached Devices page.
Does the page say Access Control is Turned On or Off (top center of the page)?
Scrolling down the list of devices, do the devices that are not working appear on the list,have IP addresses, and show a Good connection to Orbi units?
It says access control turned off.
My phone does have an ip addres.. It appears it is connected 5g.
(Please ignore whatever the hell that random post was. I have reported it to the forum moderators as 'inappropriate'.)
I am at a loss. When a device has an IP address and Access Control is not 'on', the device should connect to the internet and do whatever it needs to do. Could there be some setting on the phone that is blocking access? (what kind of phone is it?)
I have an Android. It has worked for years since I got the Orbi.. It just happened the last 1 month or so. Bummer. I will have to look for a different wifi extender as I need it for my cell. Thanks for your time. I greatly apprecate it.