NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBS50 reset does not respond
I own three RBS50 satellites, two of which work perfectly (both in wired mode). My Router is an RBR50, firmware version V2.3.5.30. I set up the entire system myself, and am familiar with syncing an...
If the regular factory reset process doesn't work, @michaelkenward described an undocumented way to get an Orbi to factory reset:
Press paperclip in reset hole for 30 seconds
Keep pressing paperclip while removing power
Keep pressing paperclip for another 30 seconds while apply power
Do not know if this will work in your situation. You get no ring light of any color?
Thanks CrimpOn - nope, I don't get any ring light whatsoever.
That's what is troubling : short of the power led in the back, the whole unit acts completely dead..
Thansk for the suggested protocol - I just tried it and did not have any luck either.
I think I'm going to call NG and request an RMA.