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Forum Discussion
StenkaRazin
Aug 16, 2019Aspirant
Orbi RBS50 reset does not respond
I own three RBS50 satellites, two of which work perfectly (both in wired mode). My Router is an RBR50, firmware version V2.3.5.30. I set up the entire system myself, and am familiar with syncing an...
FURRYe38
Aug 16, 2019Guru - Experienced User
15 seconds is only needed on the reset button in back. The top ring led should turn on Amber then release the button. Wait for the top ring led to slowly pulsate WHITE, then re-add the RBS.
StenkaRazin
Aug 18, 2019Aspirant
Thanks FURRYe38. I executed factory resets before, and have read both the manuals and every possible post on that topic, so I know what sequence to expect. I would be ready to assume that the ring led light is failed, but since I am not even detecting any signal from the unit when it's hard wired directly into my ethernet switch, I am rather guessing that power is not getting past the led light.
The satellite is less than a year old, and still under hardware warranty, so I can request an RMA. I was just hoping someone here would have a magic trick or workaround.
Thanks again !
- FURRYe38Aug 18, 2019Guru - Experienced User
Hope the replacement works.
Good Luck.