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Forum Discussion
mpdono
Jul 09, 2021Aspirant
Orbi RBS50 Satellite Blue, but not connected completely?
I have a 6 satellite system that has worked great for some time, but all of a sudden my Orbi RBS50 Satellite in my basement has started acting up. I can't wrap my head around what the problem is giv...
FURRYe38
Jul 09, 2021Guru - Experienced User
Try moving the RBS near the RBR to update it, or download the RBS FW file to a laptop and wire connect to the back of the RBS and use the RBS web page to update the RBS directly.
Swap locations with a different RBS.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
- mpdonoJul 10, 2021Aspirant
Thanks for the reply. The home is about 5k sqft, but one of my 6 satellites is an outdoor satellite as well. I have about 30 ft in between these two satellites.
The dashboard had stated that the most up to date firmware is already on there. What am I looking to update to?
- FURRYe38Jul 10, 2021Guru - Experienced User
5k sqt feet and you have 6 RBS? I have some size home and only use two RBS.
Try swapping locations with this RBS with another RBS. See if problem follows...
So all RBS have same version of FW as RBR?
- mpdonoJul 10, 2021Aspirant
Yes, unforunately I needed extra satellites, I think due to the length of the house.
This particular satellite hasn't had an issue for 2 years until now.
Yes, all RBS satellites have the same FW as the RBR.