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Forum Discussion
ChuckieCheese
Dec 06, 2019Luminary
Orbi RBS50 satellite kept going in loop (Config Sync -> Poor -> Good - Config Sync)
I have the RBR50 with 2 satellite (RBS50). One of the satellite just went awry and from the router "Attached Devices" page, it kept showing Config Sync, Poor, and then Good and back to Config Sync ov...
ChuckieCheese
Dec 06, 2019Luminary
I finally able to get in to the satellite web GUI and I tried to update the firmware. Per Netgear website, I MUST use v2.2.1.212 first since my current version V1.12.0.18
I download v2.2.1.212 from https://kb.netgear.com/000060612/RBR50-RBS50-Firmware-Version-2-2-1-212 and selected the 2nd link for RBS50.
Tried to do a manual firmware update and the satellite firmware update page threw this warning:
"Please select correct configuration file."
I am confused now. What am I supposed to do now?
I tried to upload the firmware using 4 different computers, 3 browsers (Chrome, Firefox and Safari and same result). I also downloaded the firmware 4 times already (using for 4 differrent computers), all connected to 3 different network (Verizon, Xfinity and AT&T). So it's got to be the firmware file.
CrimpOn
Dec 06, 2019Guru - Experienced User
Did you "unzip" the download? The Orbi firmware update is looking for an ".img" file.
- ChuckieCheeseDec 07, 2019Luminary
CrimpOn wrote:Did you "unzip" the download? The Orbi firmware update is looking for an ".img" file.
Yes, I did. I finally able to get the firmware updated by following this steps:
1. Update to 1.12 first
2. Update straight to 2.3.5.34, bypassing the "required" 2.2.1.210
Netgear need to check the RBS50 firmware 2.2.1.210.