NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Stallion69
Dec 02, 2020Tutor
ORBI RBS50 Satellite
One of my satelittes keeps pulsating white and will not stop. I disconnected it for a week because i was remodelling my office. I rehooked it up and it won't go online. I have both satelittes hook...
Stallion69
Dec 16, 2020Tutor
The router just keeps dropping out. All is green when connected with “Anywhere Access”. Can’t surf sites or nothing.
FURRYe38
Dec 16, 2020Guru - Experienced User
This happens with just the RBR? No RBS connected, just turned OFF?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- Stallion69Dec 16, 2020TutorCogeco is my service provider. I’m located in Ontario, Canada. I switched to the 1 Gig modem for faster speeds. The Orbi will work off and on. When I power cycle everything it works again just for a little while. Luckily I have another ROUTER for back up that I can use. This is very frustrating.
- Stallion69Dec 16, 2020TutorThe modem my provider gave me.
- FURRYe38Dec 16, 2020Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- FURRYe38Dec 16, 2020Guru - Experienced User
Your ISP modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop - Stallion69Dec 17, 2020TutorThe wifi is already disabled on the modem from day one. I use my Orbi as the router.