NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi RBS50 stuck on Config Sync
I have rebooted and factory reset it several times. Removed it as a satellite from the RBR50 and RE-added it. I have a wired computer with a static IP and it can connect to the network so the witless ...
It's fixed for now. Here is what I did:
On the router I moved the uplink cable off the WAN and into a LAN slot. Not sure if this resulted in any changes. Read in the forums this is how it is supposed to be, but it worked for years up until last week sometime.
Connected directly to the satellite and updated the firmware (same version as it was already on latest, but thought I would do so anyway). This did NOT fix the issue, but got me closer (password on the satellite synced and wifi network names synced). I thought it was good but it still wouldn't pass DHCP up to the firewall.
I moved the satellite upstairs and WIRED it into the router and config sync happenned. Then backhaul status went to good and stayed there. I moved it back downstairs and it held stable. However, DHCP for the windows client still fails. I could not resolve why the satellite won't pass DHCP - the router upstairs does just fine.
Ultimately I will have to replace the satellite with a regular AP (different SSID's) if this issue with DHCP not passing does not resolve.
Try this.
Factory reset the router and the extender and disconnect them from everything. Just have the 2 devices.
then try to setup the RBR50 (without internet) and sync the satellite. See if it syncs. Makes me curious if something in your network is causing issues.
It's fixed for now. Here is what I did:
On the router I moved the uplink cable off the WAN and into a LAN slot. Not sure if this resulted in any changes. Read in the forums this is how it is supposed to be, but it worked for years up until last week sometime.
Connected directly to the satellite and updated the firmware (same version as it was already on latest, but thought I would do so anyway). This did NOT fix the issue, but got me closer (password on the satellite synced and wifi network names synced). I thought it was good but it still wouldn't pass DHCP up to the firewall.
I moved the satellite upstairs and WIRED it into the router and config sync happenned. Then backhaul status went to good and stayed there. I moved it back downstairs and it held stable. However, DHCP for the windows client still fails. I could not resolve why the satellite won't pass DHCP - the router upstairs does just fine.
Ultimately I will have to replace the satellite with a regular AP (different SSID's) if this issue with DHCP not passing does not resolve.